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Waste and resource management company, Urbaser Ltd, is celebrating after winning a 7-year joint contract to provide waste collection and street cleansing services for North Hertfordshire (NHDC) and East Herts District Councils (EHDC).

The contract begins in May 2018 with an option to extend for a further 7 years, and will see Urbaser providing services for some 280,000 residents. It represents the company’s largest single municipal contract in the UK.

As part of the collection element of the contract Urbaser will be responsible for refuse and recycling collections plus garden waste, clinical waste, bulky waste and food waste. The company will provide street cleansing duties, which include litter picking, mechanical and manual street sweeping, graffiti removal, fly-tip removal, street washing, litter bin management and maintenance, as well as reactive cleansing services. Urbaser will also manage the cleansing and maintenance of public conveniences, and the operation of a transfer station. 

Cllr Michael Weeks, NHDC’s Executive Member responsible for Waste and Recycling said:

 “We are pleased with the outcome of our procurement process. We are committed to providing residents with quality services and good value for their council tax, and look forward to working in partnership with Urbaser to achieve just that.”

“Like many Councils, we have a reduced budget from central Government and we need to make savings of £4.2 million pounds annually by 2021/22. This measure will go a long way towards helping us achieve this”. 

Urbaser is delivering a range of service improvements for local residents including the collection of batteries in North Herts alongside other kerbside recycling services. The introduction of an in-cab waste management system will transform collection services with vehicle-mounted hand-held PC’s that integrate with back office systems enabling front line staff to view the latest service information, as well as message, report and log events.  The plan is to allow residents to access services more readily online to enhance their customer experience. 

Graham McAndrew, Executive Member for the Environment, East Herts District Council said: 

“We’re pleased with the outcome of our joint procurement process that will continue to provide our residents with quality services and good value for their council tax. Urbaser’s vehicles will all be fitted with Euro 6 engines and drivers’ will be trained to monitor fuel use, speed and to minimise unnecessary accelerating and breaking, which is great news for the environment too.”
The local community promises to benefit from significant investment by Urbaser for the duration of the contract.  This will include using local suppliers, increasing local employment opportunities, and investing in local charities and good causes.

Javier Peiro, Managing Director, Urbaser Ltd said:

“We are incredibly proud to be selected as a long-term partner for both East Herts and North Herts District Councils. We are excited by this opportunity to provide important services to residents and service users across Hertfordshire. Urbaser is committed to providing our clients with value for money and excellent service levels. We look forward to working with both councils.”